MLSI makes sure you don’t waste a single minute.
In today’s market, many vendors provide general and basic maintenance at an extremely low value with poor services, which result in clients being poorly served. These are vendors who put the word “sales” before “services,” we believe it is high time to change and revive the situation. ML Systems Integrator Pte Ltd is set up to address this significant shortcoming in the market where our team belief through excellent service and integrity, we will be able to build a long-term relationship and trust with our clients.
While we do strive to remain a profitable company, we believe firmly in conducting businesses with the highest level of business ethics.
Profits are essential to enable us to continue what we are doing, but it is probably not the only reason why we’re still in business today. The most significant satisfaction comes from our clients when they thank us for transforming their problematic IT systems to a problem-free IT system they can rely on – this is what keeps us going. We’ve implemented some policies to help us stay focused on our goals: – Be it on or off-hours; we will resolve problems as soon as possible and worry about the agreed service level later. It is because we understand that your work is affected and delays can lead to lost businesses or missed deadlines. – Rather than tying you up with a substantial up-front payment, we prefer to establish a good long-term relationship with you based on mutual benefits. That’s the reason why we adopt a customized contractual model where it’s streamlined to your budget and objectives
