For all corporate companies, we will work with you to develop and streamline SLA which will gives you the appropriate level of IT support and coverage for an acceptable cost. This would not only allow us to help the clients individually with their day-to-day IT issues but also to help support and maintain the current infrastructure to minimize any potential issue.
Keep your system running in optimal condition while you focus on incrementing core business function.
Reduce your business risk by investing in the correct softwares, subscriptions, and technologies
Resolve your IT recruitment issues, HR hassles and any other employment problems.
Deliver you the fliexbility and scalability to grow your business in the current and future market
Develop a business continuity plan, disaster recovery planning, WFH for the #covid19 situation, and many more
And many more. Do check out our services menu
Quarterly maintenance for your equipment to ensure up to date firmware and patches
Planning of the roll out of new software or security patches or any new implementations
Provide you onsite and remote support for your day to day challenges and issues
Optimize your device, network, speed as slow are in the 80s and not in the new century
At ML Systems Integetrator, we understand that a reliable yet flexible infrastructure is of high importance for your business. That is why we enable you to optimise infrastructure costs while ensuring that service quality and technology are not compromised. With our effective IT outsourcing maintenance services in Singapore, we will safeguard your data against external attacks, intrusions and other threats. Our professionals plan every infrastructure maintenance operation and make use of tested hardware and software components, which are evaluated for performance. With our expert services, we will make sure that your systems operate well and offer high quality.
Understanding clients' needs and requirements as well as performing on-site survey
Advise on what needs to be improve and provide quote and maintenance contract
Perform system clean and various optimization on all devices as well as install various MLSI tools
Quarterly health checks performed to maintain the integrity and device performances
We have various contracts that can streamline to your requirements from annual maintenance to blocked hourly maintenance to monthly maintenance or per system maintenance. Talk to us and we can consult you more on the type of maintenance that suit you best!
This depends on the agreement we have with you on the contract in regards to the response time but in general, you will get your enquiry or issues/challenges answered within the day itself.
YES! We have plans catered to SME or a few persons office. Such as remote support only with unlimited daily calls and support etc. Just let us know your requirements and we will fit right in!
We actually welcomed this as most of the time when the IT stuff is not being consulted or advise, it generally goes haywire and upon which more cost will incur in getting it fix or re-adjust/re-configure the entire infrastructure. And to note that the downtime will be much more severe.
YES! We actually will work out with you and your designated lawyer on the confidentiality agreement and ensure you and us are protected from data breaches. We are also known for being overly careful of the data where we keep asking for acknowledgment and confirmation.
MANY!! We value add our clients in so many ways that you will be astonish to find out in the long run where we assist in saving costs for you, ensuring pricing competitiveness, willing to go for the extra mile just for you!
All features below are customizable to be covered in different contracts
| Features | Monthly Subscription | Blocked Hourly Subscription | Standard Maintenance |
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| Provide unlimited unscheduled service calls (not restricted by hourly charges) | / | / | / |
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| Provide Basic and Extended Desktop or Server OS Recovery Services | / | / | / |
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| Provide Extended Hardware, Network, or Application Recovery Services | / | / | / |
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| Provide Standard Desktop Health Check Services | / | / | / |
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| Provide Extended Reporting Services | / | / | / |
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| Provide Administrative Services (not covered in project basis) | / | / |
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| Provide Simple Asset Management Services | / | / |
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